Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed brand? This page explains how to reach Non Gamstop Casinos, what kind of enquiries we can actually help with, and where to go if your question is better answered elsewhere on the site.
How to reach us
The quickest way to contact the team is by email at [email protected]. We read every message and aim to reply within a couple of working days, though it can take longer during busy periods. Please include enough detail for us to act on your message — for example, the name of the casino you're asking about, a screenshot if relevant, or the specific page you're referring to.
What we can help with
- Corrections to bonus terms, ratings or other details on a review — offers and terms at casinos change often, and we rely on reader reports to help keep pages accurate
- Suggestions for a casino site you think we should look at
- General feedback on how we rate and rank the operators featured on adramintime.co.uk
- Questions about how a page was researched or how our comparisons work
- Media or partnership enquiries
What we can't help with
We're an independent comparison site, not a casino operator, a payment provider or a regulator. That means we can't:
- Access, verify or close your account at any casino listed on this site
- Process withdrawals, refunds or bonus credits on a casino's behalf
- Resolve account verification or KYC issues — these sit entirely with the casino you signed up with
- Provide legal, financial or medical advice
For account-specific issues — deposits, withdrawals, bonus disputes, ID checks — you'll need to contact the casino's own support team directly, usually via live chat or email listed on their site.
If you're worried about your gambling
If you've reached this page because you're concerned about your own play, or someone else's, please see our Responsible Gambling page first. It covers self-exclusion options, support organisations, and practical steps for staying in control — we take this seriously and would rather point you there than leave you waiting on an email reply.
Before you write in, check these first
A lot of common questions are already answered elsewhere on the site, so you may get a faster answer there than by emailing us:
- For our current rankings and how each casino compares on bonuses, games and payments, see Non GamStop Casinos 2026 - Best Online Casinos UK
- For how we research and score the sites we cover, and who's behind adramintime.co.uk, see About Us
- For the legal terms governing use of this site, see Terms and Conditions
A note on independence
Non Gamstop Casinos may earn commission when readers sign up to a casino through links on this site. This has no bearing on how we rank or rate operators, and it doesn't change what we tell you in a review. If you've had a genuinely bad experience with a listed site, we want to hear about it — that feedback shapes how a casino is scored over time.
All content on adramintime.co.uk is intended for readers aged 18 and over.